Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Bath Factory Outlet Sdn. Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 daysafter the confirmation.

Please return your purchase to the following address:
Bath Factory Outlet Sdn. Bhd
 No. 4, Jalan TPK2/2, Taman Perindustrian Kinrara, Section 2, Selangor, 47180 Puchong

Please contact us at, 01111962919 or whatsapps us if you have any questions or doubts.